admissions

Frequently Asked Questions
Frequently Asked Questions

At Fellowship Hall, a trusted detox and treatment center in North Carolina, we offer evidence-based programs and compassionate care for a wide range of addiction and substance use disorders. We also treat co-occurring mental health conditions to support your long-term recovery. With the right support, tools, and guidance, we’ll help you find the right path for you and your loved ones.

What will it cost and what does my insurance cover?

Charges are based on services received, length of stay and insurance reimbursement. We do not accept Medicaid or Medicare. Many insurance plans provide coverage for treatment, but it differs from plan to plan. We will be happy to contact your insurance carrier and determine how your benefits will apply. Click here for more information on how much treatment costs at Fellowship Hall.

Fellowship Hall offers the full continuum of care. This includes a 30-day residential treatment program with detox available when needed. Our Partial Hospitalization Program includes 4 weeks of education, relapse prevention, skill building, and mindfulness with outside facilitators providing yoga, music, and art therapies. We offer Intensive Outpatient and Virtual Intensive Outpatient programming also.

We understand that legal obligations can arise during your treatment at Fellowship Hall. We strongly recommend that you try to have your court date postponed until your treatment is completed to ensure you can fully focus on your recovery. However, if postponement is not possible, we will work with you to make necessary arrangements to attend court while minimizing any disruption to your treatment plan.

To ensure that you can fully focus on your recovery, we do not allow visitors during your treatment at Fellowship Hall. Fellowship Hall does, however, have two Family Programs which allow family members to be on campus learning about addiction and how to support and interact with their loved ones in early recovery. This policy helps create a supportive and distraction-free environment for all our guests.

To help you focus on your recovery, phone usage is restricted during the initial phase of your treatment. You will be able to use the phone after the first seven days. For example, if you are admitted on a Monday, you can start using the phone the following Monday. Please note that you will use landlines provided in the building, not cell phones. We ask that you bring your cell phone with you, and it will be securely stored during your stay. We appreciate your understanding and cooperation in adhering to this policy.

Yes, we allow the use of cigarettes and smokeless tobacco products during your stay at Fellowship Hall. We do not, however, permit the use of vapes or e-cigarettes. Please also note that there is no way to purchase nicotine products on-site, so we ask that you bring enough to last for the duration of your treatment.

Guests at Fellowship Hall should dress comfortably and casually. Shorts must be near the knee, and tank tops or clothing promoting drugs or alcohol are not allowed. Women may wear leggings with tops that are long enough to provide rear coverage. Any toiletries you bring must be new and unopened. Because we want all guests involved in the group process, we do not allow any personal radios, televisions, computers, smart devices, cameras, recording devices or reading material. We will supply linens, soap, and laundry detergent. We provide linens, soap, and laundry detergent, and washers and dryers are available for your use. Guests attend local AA and NA meetings in the evenings, so please bring an appropriate seasonal jacket. Additionally, please bring a photo ID, insurance information, and a credit/debit card for emergencies. For a detailed packing list, click here.

Before you arrive, our admissions team walks you through three steps: an initial call to talk through your situation, verifying your insurance and financial options, and preparing you for arrival with a packing list, scheduled arrival time, and initial assessment. Having your age, location, substance use and medical history, current prescriptions, and insurance details ready when you call helps your treatment team start building your plan before you arrive. 

More info: Admissions  |  What Should I Bring?

When you arrive for your scheduled assessment, you’ll check in at reception and have a seat in the lobby. A nurse will then bring you back to complete a private nursing assessment, which helps determine the most appropriate level of care based on your individual needs. Once your level of care has been determined, a member of our admissions team will review and complete your admission paperwork, finalize any financial arrangements, and answer any remaining questions. You’ll then have an opportunity to say goodbye to your loved ones before a member of our nursing staff takes you back to complete the final medical admission process and begin your treatment journey.

Yes. Your privacy is protected by federal law, including HIPAA and 42 CFR Part 2, which provides additional protections for individuals receiving substance use disorder treatment. Once you are admitted to treatment, we will not disclose that you are receiving care or share information about your treatment without your written permission, except as required or permitted by law. During the admissions process, you’ll decide who, if anyone, you would like us to communicate with and will sign a Release of Information authorizing those communications. You may revoke that authorization at any time during your treatment. 

More info: Contact Admissions

Yes. Fellowship Hall uses Medication Assisted Treatment (MAT) for opioid detox and anti-craving medication as part of an individualized plan overseen by our full-time, board-certified Addiction Medicine physician. MAT is combined with therapy and Twelve Step-based treatment rather than used on its own, and it’s tailored to your specific substance use history and medical needs. 

More info: What We Treat

Fellowship Hall’s clinical team includes licensed clinical social workers, licensed clinical addiction specialists, and licensed clinical mental health counselors, led by a Medical Director who is board-certified by both the American Board of Psychiatry and Neurology and the American Board of Addiction Medicine. As a teaching site for Duke University’s Psychiatric Residency Program, Fellowship Hall also trains the next generation of addiction medicine physicians alongside caring for guests. 

More info: Meet Our Team

Yes. Fellowship Hall welcomes guests from North Carolina, South Carolina, Virginia, Tennessee, and across the country to our Greensboro campus, which is easily accessible from Charlotte, Raleigh, Durham, Winston-Salem, and Asheville. Our admissions team can help you plan travel logistics once your insurance and intake details are confirmed. 

More info: Our Location

Fellowship Hall is in network with many major insurance providers. Our admissions team will verify your insurance benefits, explain your coverage, and provide an estimate of any out-of-pocket costs before you make a decision about treatment. If out-of-pocket expenses are a concern, we’ll discuss available payment options and work with you to find a financial solution whenever possible. View our current list of accepted insurance plans:
More info: Insurance Accepted

Yes. Fellowship Hall offers both virtual and in-person Intensive Outpatient Program (IOP) options, allowing you to participate in structured treatment, including group therapy and individual counseling, from home when attending on campus isn’t possible. Our virtual IOP follows the same Twelve Step-based curriculum as our in-person program. We also offer virtual support through our Family Early Recovery Group and our Early Recovery Group for guests who have completed treatment and want ongoing weekly support. 

More info: Outpatient Treatment

Fellowship Hall is not a faith-based program, and treatment is not tied to any specific religion. Our clinical program is grounded in evidence-based, abstinence-focused care. As part of treatment, guests attend local AA and NA meetings, which are built on the Twelve Step philosophy and include a spiritual, though not denominational, component. Guests of all faiths and belief systems, including those with no religious affiliation, are welcome and supported. 

More info: What We Treat

Fellowship Hall is a licensed specialty hospital that has been continuously accredited by The Joint Commission since 1974, reflecting our commitment to high standards of quality and patient safety. Guests receiving medical detox are monitored 24 hours a day by licensed nursing staff, and all guests receive individualized care in a structured, supportive environment designed to promote recovery.

Fellowship Hall is committed to providing a safe and secure environment for our guests, visitors, and staff. Our campus is a secured facility with controlled building access, and all visitors must be admitted through reception. While the facility is secured from unauthorized entry, guests are not locked into treatment and may access approved areas using their assigned name badge. For added safety, security cameras monitor common areas and the exterior of our campus. 

More info: Our Location & Campus

Yes, Fellowship Hall now offers private rooms for guests who’d like extra privacy during residential treatment, available for an additional fee. Room assignments are otherwise based on your individualized treatment plan and current availability, so ask your admissions counselor about private room pricing when you call to verify your insurance benefits. 

More info: Admissions

Yeswomen at Fellowship Hall receive care in the Mose Kiser Women’s Lodge, an all-female residential setting on our Greensboro campus built around trauma-informed, gender-responsive treatment. The program addresses issues like grief, shame, trauma, and relationship patterns unique to women’s recovery, with an average length of stay of 16 to 30 days depending on individual needs, and private rooms are available for an additional fee, guests who’d like extra privacy. More info: Women’s Program (Kiser Lodge)

Fellowship Hall’s clinical team is trained to diagnose and treat co-occurring disorders, including depression, bipolar disorder, panic disorder, PTSD, and other trauma-related conditions, alongside substance use disorder, because addressing both at once leads to better long-term recovery outcomes. Care is overseen by a full-time, board-certified Addiction Medicine physician and delivered through individual and group therapy, with medication management used when clinically appropriate. 

More info: What We Treat

Yes. Before you complete treatment, Fellowship Hall builds an individualized continuing-care plan with referrals for outpatient counseling, local recovery meetings, and for many guests, our own Early Recovery Group (ERG), alumni resources, and ongoing family programming. Staying engaged in structured support after discharge is one of the strongest predictors of long-term recovery. 

More info: Alumni Resources  |  Extended Care

Yes. Fellowship Hall’s medical team evaluates every guest individually, so emerging substances like kratom and 7-OH are addressed as part of a broader clinical assessment. Our board-certified Psychiatrist & Addiction Medicine physician oversees medically supervised detox and can tailor a plan around any substance you’re struggling with. Call admissions to discuss your specific situation before you arrive. 

More info: What We Treat

Yes. Eating disorders and substance use disorder often occur together, and our clinical team screens for this during treatment planning so it can be addressed as part of each guest’s individualized care. Guests identified as needing additional support meet weekly with an eating disorder specialist. If a guest needs a higher level of eating-disorder care than we’re able to provide here, our clinical staff helps coordinate referrals to appropriate resources as part of discharge planning. 

More info: What We Treat

Fellowship Hall offers two dedicated family programs: a 4-Day Family Therapy Program and a monthly Family Education Workshop, both designed to help loved ones understand addiction, set healthy boundaries, and begin their own recovery. After the guest completes treatment, families can continue support through our Family Early Recovery Group (ERG), meeting weekly, in person or virtually, for up to two years. 

More info: Family Programs

Fellowship Hall’s core specialty is substance use disorder treatment, and our clinical team can address co-occurring behavioral health concerns, including gambling, within an individualized treatment plan. We have an internationally certified gambling addiction counselor on staff to support guests with this need. Call admissions to discuss your specific situation. staff can tell you whether Fellowship Hall is the right fit or help connect you with a specialized resource for process addictions. 

More info: What We Treat

Fellowship Hall offers a full continuum of care so you can step up or down as your needs change, without starting over at a new facility. Residential treatment is a 30-day live-in program with medical detox when needed; our Partial Hospitalization Program (PHP) runs 6 weeks with structured therapies like yoga, music, art and our Intensive Outpatient Program (IOP), lets guests continue treatment while living at home. Your treatment team reassesses your progress throughout your stay and can recommend a different level of care whenever it’s clinically appropriate. 

More info: Residential Programs  |  PHP  |  Extended Care  |  Outpatient/IOP

More info: Admissions  |  What Should I Bring? 

Before discharge, Fellowship Hall helps you develop a recovery plan for returning home by providing local AA and NA meeting information, referrals for continued treatment when appropriate, and the name and phone number of an active AA or NA member in your community who has agreed to be a recovery contact. This connection can help you get plugged into the local recovery community and begin building your support network. Our alumni program also provides access to online meetings, recovery resources, and ongoing support to help you stay connected after treatment. 

More info: Alumni Online Resources 

Not sure if you or someone you love needs help?